Why I hate CARs and why you Should Avoid them

But how are Corrective Action Reports being treated in construction industry today?

It’s not a secret that raising an NCR is almost like a taboo nowadays and it could even initiate endless arguments and discussions.

Why?

Simply because people don’t like them!

So, what happens instead?

We all agree to rename some NCRs as CARs.

And then everyone is happy…As simple as that!

Raising CARs instead of NCRs it’s a common practice in construction and even a common practice for professional third party auditors.

Is that really helping the organization or it’s just something we do as quality professionals in order to avoid the confrontation with the management and the auditees.

Then immediately, apart from following up the NCRs, we also have to follow up the CARs.

Don’t get me wrong: the corrective actions need to be recorded as the ultimate resolution of an NCR and obviously taken.

But what’s the point of raising CARs instead of NCRs?

Blame culture and NCR-phobia is an unnessecary disease within construction industry and unfortunately it will take a lot of effort to be abolished as a culture (if ever).